QUALITY

MPL’s goal is to achieve the highest level of customer satisfaction, which we do by strictly adhering to the following rules and procedures.

* Clear comprehension of the customer’s specific requirements.

* Continually reviewing and where necessary improving our internal procedures, in order to achieve greater efficiencies for our customers.

* Always maintaining uncompromising moral and ethical standards in our business dealings.

* Applying our extensive vendor management program which pre-qualifies our suppliers and guarantees that we only source product from reputable and reliable sources worldwide.

* Always maintaining an Approved Vendor List and continually rating each vendor, based on the quality of their products and their adherence to MPL’s strict quality control and delivery standards.

* Undergoing a stringent quality inspection procedure for all products.

* Always keeping the highest standards in handling, storing and shipping products.

* Providing a warranty covering form, fit and function of all products, unless otherwise specified.

* Working together with local inspection agencies when requested to do so.

* A commitment to deliver quality products that exceed the customer’s requirements.